New Session Announcement: What Banks Can Learn from Fintechs to Maximize Growth in the Digital Era3/25/2022 The pandemic accelerated the digital transformation across all types of industries, and there is perhaps no fiercer competition than that between banks and fintech companies. As fintech services continue to rise in prominence, incumbent banks are increasingly compelled to provide innovative products and services to customers to remain competitive in the digital era. As a former entrepreneur and self-proclaimed “OG of fintech” with extensive experience incubating new products and businesses at notable global banks, including Citi and JPMorgan Chase, Alex offers a unique perspective to help financial institutions create new offerings and differentiate their business from its peer set. He possesses vast expertise on the topics of retail banking, wealth management, digital growth distribution, new monetization and engagement strategies. At the U.S. Fintech Symposium, Alex will share his insights on the lessons that banks can draw from fintechs, such as developing products/services that are more directly aimed at the customer’s needs, leveraging API and partnership strategies, how nontraditional business models can generate further growth, and how banks can better foster an overall culture of innovation. He can also share advice and common pitfalls he’s learned from working with entrepreneurs in Citi Ventures’ D10X program, which incubates new products and businesses designed to generate new, organic growth for Citi. Alex Sion Biography Alex joined Citi Ventures in 2018. He is the former Global Consumer Bank Head of the D10X program, which incubates new products and businesses designed to generate new, organic growth for Citi. Prior to joining Citi, Alex was the General Manager of Mobile for JP Morgan Chase, responsible for Chase Mobile Banking and mobile channel governance for the Consumer and Community Banking Group. Prior to JPMC, Alex co-founded Moven, the world’s first mobile “neobank” and an award-winning, globally recognized fintech pioneer which has nearly 2 million global users and raised over $20M in venture financing during Alex’s tenure. Alex has been a financial services practice leader at both CapGemini and Sapient, and has advised large financial institutions, startup organizations, and industry groups. Alex has a B.A. from Yale University. He is on the Advisory Board of Cell Trust, an innovator in secure mobile messaging, and was an adjunct professor of Digital Marketing at the Georgetown School of Continuing Studies. He serves on the innovation council of BAI and the digital leadership council of American Banker, and is a frequent conference speaker. Alex lives in Brooklyn, NY with his wife and two kids.
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