New Session Announcement: How Bill Pay Innovation Helps Banks Build Solid Customer Relationships
Consumers have come to expect seamless interactions when transacting online, however, most of the legacy bill pay platforms banks offer their customers fall far short of that standard. This helps explain why 76 percent of consumers pay their online bills directly to billers. Many banking executives have taken notice and they are now adopting modernized bill pay technology in an effort to win back customers and customizing additional products and services based on bill pay activity. BillGO’s Russ Chacon will share real-life examples of modern bill pay is helping banks regain and retain customers.
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