Natural Language Processing + Artificial Intelligence:
The Formula for Fintech Growth & Customer Satisfaction?
Presentation Date & Time:
May 3rd & 4th, 2022
Presenter Information:
Name: JP Barraza
Organization: SYSTRAN
Presentation Description:
The key for fintech growth is global expansion. The critical path for global expansion is to have procedures and technologies in place to serve customers in any language and thereby guarantee customer satisfaction and maintain securities compliance.
According to Common Sense Advisory, almost 87% of consumers who don’t speak English won’t even consider buying from an English website, and 74% of customers are more likely to purchase again from the same company if the aftersales care is in their own language.
Attend this presentation to learn:
Presentation Date & Time:
May 3rd & 4th, 2022
Presenter Information:
Name: JP Barraza
Organization: SYSTRAN
Presentation Description:
The key for fintech growth is global expansion. The critical path for global expansion is to have procedures and technologies in place to serve customers in any language and thereby guarantee customer satisfaction and maintain securities compliance.
According to Common Sense Advisory, almost 87% of consumers who don’t speak English won’t even consider buying from an English website, and 74% of customers are more likely to purchase again from the same company if the aftersales care is in their own language.
Attend this presentation to learn:
- AI NLP: what it is and isn’t, and how you can leverage it in your business.
- Proven solutions to service and support global customers.
- Technology to enhance securities compliance while going global.
- Data privacy: considerations when choosing your technology stack.
JP Barraza Biography
John Paul (JP) Barraza, CIO of SYSTRAN Group globally, CEO of SYSTRAN Americas, leads the company’s global technical operations, including overseeing SYSTRAN technologies’ SaaS and Private Hosted offerings in addition to on-premises / private cloud implementations and integrations with tools, workflows, and business processes of global industry leaders. In his role JP manages cross-functional, geographically dispersed teams working on highly visible and mission critical projects. With over 17 years of experience in the Enterprise Localization / Machine Translation industry he is familiar with the unique needs of diverse customers across a large variety of industry sectors. In addition, JP works closely with members of SYSTRAN’s Global Executive Management team in acquiring new business and setting company strategy. He holds a BA from UCLA, and an Executive MBA from SDSU.
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