P2P | Digital Transformation in Banking:
Adapting to Changing Customer Behavior
Session Date & Time:
Date: June 6th, 2024
Time: 9:40 AM - 10:30 AM
Session Description: This session will discuss the strategies and challenges of digital transformation in banking amid shifting customer behaviors. Attendees will explore understanding evolving customer needs, leveraging data analytics, and optimizing digital channels for enhanced experiences. Key discussions will also cover navigating regulatory requirements and cultural shifts inherent in digitalization.
An industry leader will facilitate interactive dialogues on successful case studies, innovative approaches, and emerging technologies. Together, we'll examine how to harness digital transformation to better serve today's dynamic banking customers. Join us to exchange insights and shape the future of banking through customer-centric innovation.